Caller Information					Call Type:	Inbound Outbound Ghost
MDN/PTN:			Customer:		Verify:	SSN PW PIN Unable
Device Category:	Choose... AirCard BlackBerry Hitachi HTC IDEN LG Motorola Other Palm PowerSource Samsung Sanyo Sprint Telemetry Toshiba		Device Model:	Choose a Category...	Network:	CDMA IDEN HYBRID

Issue			Direct Help Links
Problem Type Sub Type	Choose... Account/Billing Airave AirCards Device Failure Device Functions Direct Connect Information Only Known/Posted Outage Messaging Services Sprint.com Vision/Data (Phone) Voice -

Transfer Info
Was the Call transferred in?	Yes No

Call Work
Notes
			Custom Notes sig
Resolution	- Follow up Irresolvable Resolved Ticket Transferred	Used RepAssist
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